Holiday Shipping & Tracking
What is the holiday shipping cut off date for domestic (US) orders?
For all domestic (U.S. excluding Alaska & Hawaii) orders we recommend placing your order by 12/15 11:59PM PST. According to USPS.com all domestic (U.S. excluding Alaska & Hawaii) packages need to be shipped no later than 12/21 to have an expected delivery date by 12/24. We however can not guarantee holiday delivery due to unforeseen circumstances and will not be held responsible for any delays or lost packages by USPS.
What is the holiday shipping cut off date for international orders?
For all international orders we can not guarantee holiday delivery due to transit times and unforeseen circumstances and will not be held responsible for any delays or lost packages by USPS or Customs.
How long does it take to receive my products?
Please allow up to 4-6 business days (Sat and Sun are not considered business days) for us to process and fulfill your order. Standard shipping for orders in the contiguous U.S. takes 2-5 business days, from the day your order is fulfilled and shipped. A tracking number will be sent to the email address you provided with your order. Your tracking number will be activated once it is dropped off or picked up by USPS. If you do not receive your tracking number, please check your spam folder before contacting us. USPS only provides an expected delivery date when you track your order. If your package is not delivered on the expected delivery date, we ask you to please allow an additional 2-3 business days for delivery before contacting us.
What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or USPS Priority Mail.
Do you ship internationally?
We only ship internationally to Canada, Europe and Australia via USPS First Class or USPS Priority Mail. The buyer is responsible for all customs charges incurred. Please allow up to 4-6 business days (Sat and Sun are not considered business days) for us to process and fulfill your order. Expect up to 10 - 20 business days once your item ships for delivery. A valid tracking number is not provided for USPS international shipping. USPS does not provide international tracking unless it is shipped express/overnight which is not a shipping option we provide at this time. You will however be emailed a reference number (this can at times provide limited tracking for certain countries). Your reference number will be activated once it is dropped off or picked up by USPS. If you do not receive your reference number, please check your spam folder before contacting us.
How do I track my package?
Click here to be redirected to USPS.com to enter in your tracking number that we emailed to you.